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Labor shortage demand real-time solutions
MEDIA RELEASE – FOR IMMEDIATE RELEASE :
Issued by: Fairfield County Business Journal, January 29, 2007

Issue: January 2007

We can debate the reasons.

Costs of living -- housing, health care, taxes -- are too high. Young people are looking West for a better lifestyle. Companies are looking South for cheaper ways to do business. The state education system is not keeping up with the high-tech times. The population is graying faster here than in other parts of the country. Baby boomers are getting set to retire.

But we cannot debate the problem.

Connecticut is facing a shortage of workers and unless we all move quickly, the state could find itself in a dire situation.

“As recently as last week, when the Federal Reserve Bank of New York was at our podium, the issue of slow population growth in the county was flagged as a real and growing problem,” said Christopher P. Bruhl, president and CEO of The Business Council of Fairfield County.

“The Fed’s economist explained that our very low unemployment rate is the result of a healthy economy and a shortage of workers. The positive effect has been a sharp gain in productivity, sustained over a number of years. The negative effect has been loss of opportunities in the region as businesses chose to place their growth in locations with a plentiful labor supply.”

The Business Journal last week reported on a recent survey that said Connecticut’s population of 25-to-34-year-olds declined 30 percent between 1990 and 2004 -- the sharpest drop in the nation according to the Carsey Institute at the University of New Hampshire.

While the decline is attributed in part to the aging of baby boomers, there’s more to the story. And there’s no silver lining.

The shortage of skilled workers is expected to become more severe as the boomer population starts to retire. This dwindling pool of talented, qualified workers will create economic instability and stymie businesses’ growth opportunities.

Consider some recent reports, including the Fourth Quarter 2006 Economic Survey by the Connecticut Business & Industry Association (CBIA) in Hartford. Two-thirds -- 66 percent -- of executives who responded expect difficulties in finding workers to fill positions in 2007.

And, according to the 2006 CBIA/Blum Shapiro Survey of Connecticut Businesses, some of the most challenging positions to fill are skilled machinists and other manufacturing jobs, sales, engineers and customer service.

Anowar Shahjahan decided to take matters into his own hands. The president and CEO of Vertx Systems L.L.C. in Weston was seeking information technology workers for his software company. “I couldn’t find enough talent, at the right price, to support our budget,” he said.

So he traveled to India last January and bought a company there to supply support services to his business here. “I was adamant about not doing outsourcing. So we built up a company that is Connecticut based and offers staff augmentation.”

Shahjahan has since expanded his business to offer the service to other companies in Connecticut. “We were doing this internally, for us,” he said, and then realized many of his colleagues had similar difficulties finding workers for IT services, clerical work and other ongoing operational needs.

“We manage all aspects of getting the labor … and our teams report directly to the (client) company. We allocate the resources … communication is very critical … so we train your staff.”

Shahjahan employs 45 people in India and the business is growing, he said.

That’s one solution, but lawmakers need to step in to make the state more conducive to business and foster job growth here.

CBIA is calling on the state to do that. “By expanding on last session’s pro-growth agenda and addressing Connecticut’s high health care, housing and energy costs, lawmakers can renew the state’s economic vitality, encouraging more business investment and creating more jobs,” John R. Rathgeber, CBIA president and CEO, said in a statement.

And legislators must stop introducing “anti-jobs bills” that discourage companies from doing business here.

“To be successful, all areas of government must work together. You can’t be pro-growth and pro-jobs and anti-business. Too often Connecticut takes one step forward and two steps back,” Rathgeber said.

As for The Business Council, Bruhl said, “On our agenda for the immediate future is to improve transportation systems to allow workers from more distant communities to reach our local jobs, to accelerate the training and retraining of marginally employed workers to enable them to fill better jobs that are currently vacant, an immediate expansion of ESL (English as a second language) to help our immigrant work force thrive, and to begin the process of developing a regional response to vacancies created by retiring boomers -- including recycling them into different types of employment.”

In terms of the growing shortage of qualified workers, Rathgeber said the state needs to improve the public education system, “especially in the areas of science, technology, engineering and math,” and strength education and job-training programs.

Joe Carbone agrees. The president of The Workplace Inc. in Bridgeport is a strong supporter of work force training. In fact, his organization is set to receive $5 million from the U.S. Department of Labor for job development programs in Fairfield County.

And the funding couldn’t come soon enough. Carbone worries about increasing unemployment in the region.

“The charge to the community is to look at your existing potential (work force) and think in terms of a retooling effort,” he said.

In other words, make “an opportunity out of a problem.”

One segment of the population he points to is documented immigrants, whose numbers continue to swell. “What do we do with them when they get here, to help them achieve the American dream?”

Education is the key. “The adult education system is the doorway for immigrants and folks that don’t have a high school diploma or the necessary skills (needed to compete in today’s workplace.)

The state needs to focus on “the new constituents of the work force,” he said, and what needs to be done “structurally to better serve them.”

And businesses need to play a bigger role, too.

“In the next few years there’s going to be a new paradigm,” Carbone said. “The business of education and training is going to make its way into all businesses.”

That’s because as the boomers begin packing and the pickings get slimmer, the value of good workers will increase.

“Look at the workers you have, nurture them and invest in them, make them as smart as you can to be competitive,” Carbone said. “There’s no guarantee you’ll keep them, but that’s the kind of era I think we’re moving in to.”

At the same time, business owners like Shahjahan will look to stay ahead of the curve and develop their own solutions.

“We need to help solve the problem, not through the state or federal government, but in real time -- today.”

http://www.fairfieldcbj.com/archive/012907/0129070013.php 
 
 
 
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